Payment Policy
At TUFF GEAR LIMITED, we aim to provide a secure and seamless shopping experience for our customers. This policy outlines our accepted payment methods and our commitment to your data security.
1. Accepted Methods of Payment
We currently accept payments through PayPal, one of the world's most secure and widely recognized payment platforms. Through PayPal, you can pay using:
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Your PayPal Balance.
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Linked Bank Accounts.
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Major Credit/Debit Cards (Visa, Mastercard, American Express, Discover).
2. Secure Transactions (SSL)
Your security is our top priority. Our website, tuff-gear.shop, is equipped with an SSL (Secure Sockets Layer) certificate. This ensures that all data passed between our website and your browser remains private and encrypted.
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We do not see, process, or store your credit card information on our servers. All financial processing is handled securely by PayPal.
3. Currency and Pricing
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All transactions are processed in British Pounds (GBP £).
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The price displayed at checkout is the final price you will pay. We do not charge any hidden "handling fees" or "convenience fees" for processing your payment.
4. Payment Timing
Payment is collected at the moment you place your order. Once your payment is successfully authorized by PayPal, you will receive an automated Order Confirmation email. Your order will then move into our 1-2 day handling phase.
5. Fraud Prevention
To protect our customers and our business, all orders are subject to a fraud check. If an order is flagged as high-risk by our system or by PayPal, we may contact you for further verification or cancel the order and issue a full refund to the original payment method.
6. Contact Information
If you have any questions regarding your payment or a transaction on your statement, please contact us:
TUFF GEAR LIMITED
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Address: 51 Lord Street, Manchester, M3 1HE, United Kingdom
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Phone: +44 7916689075
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Email: support@tuff-gear.shop